• We recommend for you to book in advance.
  • Kindly arrive 15 minutes prior to you scheduled treatment.
  • Please note certain treatments are not permitted for women within their first trimester of pregnancy.
  • Please advise us of any health conditions which could affect your spa experience.
  • A locker with Gown and Slippers will be provided during your visit at the spa.
  • Please bring along your bathing suit if you would like to make use of the Jacuzzi or Rasul.
  • During loadshedding some facilities may not be available.
  • Adult supervision is required for Guests under the age of 16 years old.
  • Please be considerate of others while in the spa, and turn all devices to silent.
  • Please note a prepayment of 50% is required to secure your booking.
  • 24 hours notice is required to cancel or reschedule your appointment. A 50% cancellation fee will be charged on all bookings that are cancelled on the day of scheduled treatment.
  • Price are subject to change without notice


Shambala Wellness Spa, Its Owners, Management and Staff are not responsible or liable for any Damage, Injury, Theft or Misfortune which may occur as a result of entering the Spa Property or Utilising its Facilities and Treatments.